Privacy Policy

Privacy Policy
Last Updated: 5/1/2019

At Charleston Fine Homes, we appreciate your use of our website. Charleston Fine Homes respects your privacy and is committed to protecting your personal information.

We encourage you to read this privacy policy to understand the information we collect and how we use and disclose it. This policy applies to all of our Website that link to it.

1. Information Collected by Charleston Fine Homes.

When you use the Website, we collect a variety of information from and about you, your devices, and your interaction with the Website. Some of this information identifies you directly or can be used to identify you when combined with other data.

  • Information you provide. When using the Website, you may be asked to provide personal information about yourself, such as your name, contact information, details about your home or properties you are interested in, financial information. This may occur, for example, when you register on the Website, share or save a property, correspond with one of our real estate professionals via the Website, or complete other forms. You may also provide information about a third party through the Website, for example, if you share a real estate listing with a recipient via email. We may combine this information with other information we collect from your interaction with the Website or from other companies.
  • Cookies, and other tracking technologies. We and our partners use various technologies to collect information automatically when you access and use the Website, including cookies, web beacons and other similar technologies. Cookies are bits of electronic information that can be transferred to your computer or other electronic device to uniquely identify your browser. When you use the Website, we and our partners may place one or more cookies on your computer or other electronic device or use other technologies that provide similar functionality. We and our partners may use cookies to connect your activity on the Website with other information we store about you in your account profile or your prior interactions on the Website to, for example, store your preferences. The use of cookies helps us improve the quality of the Website to you, by identifying information which is most interesting to you, tracking trends, measuring the effectiveness of advertising, or storing information you may want to retrieve on a regular basis, such as your favorite homes. At any time, you may adjust settings on your browser to refuse cookies according to the instructions related to your browser. However, if you choose to disable cookies, many of the free features of the Website will not operate properly.

    The pages on the Website may also include web beacons or pixels, which are electronic files to count users who have visited that page, to track activity over time and across different websites, to determine users’ interactions with emails we send, to identify certain cookies on the computer or other electronic device accessing that page, or to collect other related information, and this information may be associated with your unique browser, device identifier, or Internet Protocol address. We may, for example, implement a pixel on the pages of the Website where you view a certain advertisement so that we can track whether you visit a website associated with that advertisement at a later time.
  • Third-party cookies, and other tracking technologies. We work with service providers and advertising networks to track and manage cookie information and your activities while you're using the Website and your online activities over time and across different websites and devices. For example, third parties may use cookies to deliver advertisements to you based on your visit to the Website. You may opt-out of cookie tracking and analysis from any of these service providers and advertising networks by Opting Out of Collection of Information by Third Parties, which is explained further below.
  • Mobile device and mobile browser information. You may adjust settings on your mobile device and mobile browser regarding cookies and sharing of certain information, such as your mobile device model or the language your mobile device uses, by adjusting the privacy and security settings on your mobile device. Please refer to the instructions provided by your mobile service provider or mobile device manufacturer.
  • Location Data. If you enable location services on your mobile device, Charleston Fine Homes may collect the location of your device, which we use to provide you with location-based information and advertising. If you wish to deactivate this feature, you can disable location services on your mobile device.
  • Usage logs. We collect information about your use of our Website, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Website. We also collect information about the computer or mobile device you use to access our Website, such as the hardware model, operating system and version, unique device identifiers, mobile network information, and browsing behavior.
  • Social networks. If you use the social networking connection functions offered through the Website, we may access all of your social network profile information that you have made available to be shared and to use it in accordance with this privacy policy. Please refer to the instructions governing your social network account to manage the information that is shared through your account.

Charleston Fine Homes will not knowingly collect personally identifiable information from any person under the age of 13.

2. How Charleston Fine Homes Uses Your Information

Charleston Fine Homes generally uses the information collected about you to provide and improve the Website, including to:

  • provide and deliver the Website and send related information such as new listings alerts;
  • respond to your comments, questions and requests and provide customer service;
  • monitor and analyze trends, usage and activities in connection with our Website;
  • revise, modify, and update existing Website and develop new Website;
  • personalize the Website and present you with content or features that we believe will be of interest or useful to you;
  • link or combine with information we get from others to help understand your needs and provide you with better service; and
  • carry out any other purpose described to you at the time the information was collected.

Email Management. You may receive email from Charleston Fine Homes for a variety of reasons - for example, if you took an action through the Website, or you signed up for a new listings alert. If you have an account with Charleston Fine Homes, you can select your preferences through your account settings. Also, you can manage your receipt of some types of communication by following the instructions included in the email we send you. Please note that, even if you unsubscribe from certain email correspondences, we may still need to email you with administrative information.

3. When Charleston Fine Homes Shares and Discloses Your Information

Your privacy is important and we are committed to protecting your information that identifies you personally. We will only share personal information that you provide outside the public areas of the Website in the following circumstances:

  • With your consent. When you consent or direct Charleston Fine Homes to share the personal information. This happens when you submit your information through many of our Website. For example, if you choose to contact a real estate agent, mortgage lender, investor, builder, property manager, or other real estate professional through the Website, your name, phone number, email address, and message content will appear to the recipient of the message.
  • Service providers to Charleston Fine Homes. When Charleston Fine Homes hires a service provider to help operate the Website or our business, Charleston Fine Homes may give access to personal information only as appropriate to perform the service for Charleston Fine Homes, and subject to the terms of this privacy policy. Charleston Fine Homes always remains responsible for the privacy of your personal information that is shared with service providers.
  • Partners with whom we conduct business. When Charleston Fine Homes partners with other businesses to offer products and services, we may share information with those business partners only as needed to provide those products and services and only subject to the terms of this privacy policy.
  • Legal obligation or protection from harm. When Charleston Fine Homes has a good faith belief that access, use, preservation or disclosure of information is reasonably necessary to (a) satisfy any requirement of law, regulation, legal process, or enforceable governmental request, (b) enforce or investigate a potential violation of the Terms of Use, (c) detect, prevent, or otherwise respond to fraud, security or technical concerns, (d) support auditing and compliance functions, or (e) protect the rights, property, or safety of Charleston Fine Homes, its users, or the public against harm.
  • Business transfers. If and when Charleston Fine Homes is involved in a merger, acquisition, or any form of transfer or sale of some or all of its business, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, we may share your personal information in connection with that transaction.

4. Third-Party Links and Websites

Throughout the Website, we may link to the websites of other companies and/or individuals. These third-party websites may collect information about users on those websites, and Charleston Fine Homes's privacy policy does not extend to these external websites and third parties. Please refer directly to these third parties and websites regarding their privacy policies.

5. Security and Retention of Information

Charleston Fine Homes takes reasonable steps to protect the information users share with us from unauthorized use, access, and disclosure, both during transmission and at rest. However, no transmission of information via the Internet nor electronic storage solution can be entirely secure, so please be aware that we cannot guarantee absolute security.

You can access, update, and delete personal information you provide to Charleston Fine Homes in your account profile by logging into your account on the relevant Charleston Fine Homes Service. We may maintain a copy of the original version of your information in our records.

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Transfer of Information to the United States

Charleston Fine Homes is based in the United States and you acknowledge that the information we collect is governed by U.S. law. By accessing or using the Website or otherwise providing information to us, you consent to the processing, transfer, and storage of information in and to the United States, where you may not have the same rights and protections as you do under local law.

7. Contacting Charleston Fine Homes

If you have any questions about this privacy policy, or the privacy practices of Charleston Fine Homes, please email us at franne@charlestonfinehomes.com, or you can write to us at:

Charleston Fine Homes
Franne Schwarb, REALTOR
1127 Queensborough Blvd Ste 103
Mt Pleasant, SC 29464-5431

8. Changes to this Privacy Policy

Please note that this policy may be amended from time to time. You should check back for the most current version before relying on any of the provisions in this privacy policy. We will provide notice of material changes to the policy, either by posting a notice on our websites, by sending an email, or some other reasonable method.